If you are facing a Fingerprint Verification Failure at the ATM or Payment Center, you are not alone. This is the most common reason why BISP beneficiaries are unable to withdraw their Rs. 13,500 installment. In 2026, BISP has introduced new methods to solve this biometric issue.
اگر آپ کو بی آئی ایس پی کی رقم نکالتے وقت فنگر پرنٹ کی وریفیکیشن (انگوٹھے کے نشانات) کا مسئلہ درپیش ہے، تو اب پریشان ہونے کی ضرورت نہیں۔ اس پوسٹ میں ہم آپ کو انگوٹھے کے نشانات کے مسئلے کا مکمل اور آسان حل بتائیں گے۔
Why Fingerprints Fail? (وجوہات)
- Skin Issues: Hard work or aging can cause fingerprints to fade.
- Dry/Dirty Hands: Dust or dryness often prevents the scanner from reading prints.
- Outdated NADRA Record: Your fingerprints in the NADRA database might be old.
- Technical Errors: Sometimes the biometric machine itself has a low-quality sensor.
Solutions to Fix Fingerprint Issues (مسئلے کا حل)
1. Immediate Tips (فوری حل)
Before going to the office, try these simple tips at the payment center:
- Wash your hands thoroughly and apply a little bit of moisturizer or oil.
- Try different fingers (usually, the thumb and index finger work best).
- Ask the agent to clean the scanner glass with a soft cloth.
2. Visit NADRA for Biometric Update
If the machine still rejects your prints, go to the nearest NADRA office. Tell them you need a “Biometric Verification for BISP.” They will refresh your fingerprints in the system.
- Note: This service is priority-based for BISP beneficiaries.
3. The “No-Fingerprint” Method (BISP Office Help)
If your fingerprints cannot be updated (e.g., due to old age or skin condition), BISP has a special procedure:
- Visit the BISP Tehsil Office and report that your fingerprints are not working even after the NADRA update.
- The staff will verify your identity through other documents.
- You will be given a special Manual Payment or redirected to a specific bank branch where verification is done via a one-time password (OTP) or other means.
Frequently Asked Questions (FAQs)
Q: Do I have to pay any fee for fingerprint updates? A: No. NADRA and BISP do not charge any fee for biometric updates related to the Kafaalat program.
Q: How long does it take to unblock money after a NADRA update? A: It usually takes 7 to 10 working days for the NADRA data to sync with the BISP payment system.
Q: Can I use my daughter’s fingerprints to get my money? A: No. Only the registered beneficiary (the woman whose CNIC is registered) can provide fingerprints for money withdrawal.
Final Checklist for Beneficiaries
- Ensure your CNIC is not expired.
- Verify your status on the 8171 Portal before visiting the bank.
- Keep your registered mobile SIM active, as you might receive an OTP for manual payment.
